- 10% - DAC 회원(공연안내 문자 확인 시)

- 20% - 청소년문화패스 (대학생 및 24세 이하) - 본인만

- 20% - 예술인패스 카드 소지자 - 본인만

- 20% - 우수자원봉사자 - 본인만

- 20% - iM뱅크 카드 이용시(1인 4매, 전화예매 불가)

- 30% - 20인 이상 단체 (전화 예매만 가능 053-430-7667~8)

- 30% - 이월드 83타워 이용객 할인(전화예매 불가, 이월드 전망대, 아이스링크 방문 영수증 증빙 제시)

- 50% - 중증장애인 (1~3급) - 본인 및 동반 1인

- 50% - 경증장애인 (4~6급) - 본인만

- 50% - 국가유공자, 국군포로참전유공자, 독립유공자, 5.18 유공자, 특수임무유공자, 의사상자 등 - 본인 및 배우자

- 50% - 65세 이상 -본인만

- 50% - 문화누리 카드 - 결제 시

- 50% - 귀환용사 및 가족 -본인

- 50% - 대구시병역명문가 및 가족 - 본인

*증빙자료 미지참시 현장차액지불

• On-site Ticket Pickup Information
  On-site pickup allows you to receive your ticket and enter the venue at the box office on the day of the performance using your reservation number, name, and phone number provided at the time of booking.
  If you arrive at the venue 1 hour in advance to pick up your ticket, you can enter the performance hall with plenty of time.
  (* When picking up tickets, please be sure to bring your reservation number and any documents verifying discount eligibility.)
   

• Standard Delivery
  Depending on the performance, some tickets may not be available for delivery.
  Tickets can be received within 4–5 days after booking completion (the day after payment), based on business days excluding weekends and public holidays. / Shipping fees apply.
  For bank transfer payments, delivery is available only for bookings made at least 12 days prior to the performance date.
  For credit card payments, delivery is available only for bookings made at least 10 days prior to the performance date.

• Cancellation Deadline

• Until 5:00 PM on the day before the performance (weekdays/weekends/public holidays), or 11:00 AM on Saturdays.
• For bookings made after 5:00 PM on the day before the performance (11:00 AM on Saturdays), or on the day of the performance, cancellation/changes/refunds are not allowed after booking.
• If a Saturday falls on a public holiday, the 11:00 AM Saturday deadline applies.
• All performances and exhibitions cannot be canceled after the cancellation deadline.
  
   

Cancellation fee Information

• For Credit Card Payments

• In general, the cancellation will be reflected by the card issuer 4–5 days after the cancellation process is completed.
• The refund method and processing time may vary depending on the cancellation timing and the policies of the card issuer.
• Upon cancellation, the original transaction will be canceled, and depending on the timing, cancellation fees and shipping fees may be re-approved (charged again).

• 
  For Bank Transfer Payments

• Refunds are processed within 5–7 days after the cancellation request is completed.
• Before ticket delivery: When canceling a booking, please provide your refund account information. The refund will be issued to that account after deducting the cancellation fee.
• ※ If you did not enter a refund account at the time of cancellation, you can register it on the [Booking Confirmation/Cancellation] page.
• After ticket delivery: When returning the ticket, please include the account holder’s name and refund account number. Refunds can only be made to a bank account under the name of the original booker.

• Before Visiting the Venue

• Please check the performance details, start time, running time, and age restrictions in advance on the website.
• Except for children’s performances, preschool children are often not permitted to enter, so please be sure to check the website and promotional materials such as performance guides.
• At the venue, neat and appropriate attire that does not cause discomfort to others is sufficient.
  ※ Clothing that makes noise or has glitter may disturb the performance.
•  

• Admission Guidelines

• Please arrive at the venue 30 minutes before the performance starts, and enter the auditorium at least 10 minutes in advance.
• Except for bottled water with a lid, please leave food, beverages, flower bouquets, large bags, and noise-generating items at the storage area before entering.
•  

• Performance Etiquette

• After the performance begins, late entry may be restricted or not allowed depending on the nature of the performance.
• If you arrive late, please follow the staff’s guidance, watch from a temporary seat, and move to your assigned seat during intermission.
• During the performance, eating, moving between seats, talking, taking photos, and recording (audio/video) are strictly prohibited.
• Re-entry may not be allowed if you leave the auditorium during the performance.
•  

• After the Performance

• Before leaving your seat, please make sure you have not left any personal belongings behind.